While we hope that you take advantage our our Eyefi Cloud offer, we can help you migrate your photos from your Premium account to your Windows PC or Mac.
You will need to first create an Eyefi Cloud account via the Eyefi Web app. You will have access to this account free for 30 days.
Once you have created your Eyefi Cloud account, download Eyefi Mobi Desktop for either Windows or Mac. Configure Eyefi Mobi Desktop to send your photos from Eyefi Cloud to the selected destination on your computer. You can find instructions for using the Eyefi app to download photos from the Eyefi Cloud on Windows here and you can find instructions for using the Eyefi app to download photos from the Eyefi Cloud on Mac here.
Complete this request form. We will initiate photo transfer from your Premium account over to Eyefi Cloud. As long as Eyefi Mobi Desktop is running and the transfer to desktop setting is enabled in the app and not paused, the transfer will begin to your computer. Please ensure that you have adequate storage on your computer to complete the transfer.
Once your transfers are complete, log in to the Eyefi Web app and delete your account. Otherwise, your Eyefi Cloud account and photo content will remain online as long as the subscription is current.